Store Policy

RETURNS / FAQ 

1. PAYMENT & SHIPPING 

MOST orders will be shipped out within 3-5 business days, depending upon product availability at the time of order. Customers will be notified if shipping may take longer unless shipping is delayed due to holidays or sales. 

2. SECURE ORDERING & PAYMENT OPTIONS 

For online customers, all payment options are listed during checkout.  

3. RETURNS & REFUNDS 

All sales are final but can be replaced if there is proof that the product was damaged upon delivery, email us for more information. If an order is missing after tracking is provided please file a claim through USPS. 

 

 

Policies 

Text Marketing Terms and Conditions:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
We use customer information such as email, phone number and shipping addresses for marketing, advertising and retargeting. If you do not wish to be contacted through these outlets pleas email us at info@irestorehairs.com to opt out.